Illinois Telecommunications Access Corp. (ITAC)

About Us

Our purpose is to provide telecommunications access to people who are Deaf, Hard of Hearing, Late Deafened, Speech-Disabled and Deaf-Blind. We accomplish this by providing the Illinois Relay Service through a contract with SPRINT RELAY and we are extremely pleased with the quality of service that Sprint provides.   

ITAC also issues free telecommunications equipment, ranging from amplified telephones to Braille phones. ITAC has been issuing equipment since 1988. ITAC programs are funded by a charge on all local phone lines in Illinois. We are governed by the Illinois Commerce Commission, a Board of Directors and an Advisory Council that has a member representing your area of the state. Please visit our web page for more information.

Services

Voucher Program – the user owns and is responsible for the upkeep of the equipment. Participants in good standing are eligible for a new voucher every four years.  ITAC's vouchered equipment includes the following:

• Amplified Telephones
• TTYs

Loan Program – ITAC owns and provides normal upkeep of the equipment.  The Loan program covers repair and exchange services under circumstances of normal wear and tear.  Any damage to equipment deemed to be “user abuse” is charged back to the user.  ITAC's loaned equipment includes the following:

• CapTel
• TTY with LVD
• Braille phone 

Illinois Relay  –  ITAC provides telecommunications relay service (TRS) in Illinois, under a contract with Sprint.  The premiere provider of relay in the United States, we are extremely pleased with the quality of service that Sprint provides.  Illinois Relay is a free service, available 24 hours a day, seven days a week. For specific information about Illinois Relay and its features please visit our website at www.itactty.org

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