Washington Relay

About Us

Washington Relay is a free service provided by the Washington State Office of the Deaf and Hard of Hearing (ODHH) ensuring equal communication access to the telephone service for people who are deaf, hard of hearing, deaf-blind and speech-disabled.

Services

Voice

 7-1-1 or 1-800-833-6384

 Standard (voice) telephone users can easily initiate calls to TTY users. The operator types the standard telephone user's spoken words to the TTY user and reads back the typed replies.

TTY (text-telephone)

 7-1-1 or 1-800-833-6388

 A person who is deaf, deaf-blind, hard-of-hearing, or speech-disabled uses a TTY to type his/her conversation to an operator, who then reads the typed conversation to a standard telephone user. The operator relays the hearing person's spoken words by typing them back to the TTY user.

Voice Carry-Over (VCO)

 1-800-833-6386

 Voice Carry-Over (VCO) allows deaf or hard-of-hearing users to speak directly to hearing people. When a standard telephone user speaks to you, an operator serves as your "ears" and types everything said to your TTY or VCO phone.

Hearing Carry-Over (HCO)

 1-800-833-6388

 Hearing Carry Over (HCO) allows speech-disabled users with hearing capabilities to listen to the person they are calling. The HCO user types his/her conversation for the operator to read to the standard (voice) telephone user.

Speech-to-Speech (STS)

 1-877-833-6341

 Specially trained operators serve as the speech-disabled user's voice and repeat his/her responses to the called party. Washington Relay's unparalleled equipment and exceptional STS operator training ensure that speech-disabled users will be heard and understood. There may be instances where an STS user will be asked to repeat his/her message to ensure that it is relayed correctly.

Telebraille

 1-800-833-6385

 Deaf-blind relay users often use special TTY's equipped with telebraille or large visual displays and prefer slower typing speeds to read messages. Washington Relay has a toll-free number that provides customized relay service for the unique need of these individuals. During these relay calls, the operator will type at a normal speed, but the message will come across at a rate of 15 words per minute, allowing users to achieve a more readable rhythm. Users can also request increased or decreased rates of text in increments of 5 words per minute.

Spanish / Español

1-877-833-6399 TTY
1-877-833-6398 Voice

 A person who is deaf, deaf-blind, hard-of-hearing, or speech-disabled uses a TTY to type his/her conversation to an operator, who then reads the typed conversation to a standard telephone user. The operator relays the hearing person's spoken words by typing them back to the TTY user.

Una persona quien es sorda, sorda-ciega, con dificultades para oír o con dificultades para hablar, usa un equipo de teletexto (TTY) para escribir su conversación con un operador de relevo, quien a su vez lee la conversación escrita a un usuario del teléfono estándar. El operador transmite las palabras habladas de la persona que escucha, escribiéndolas de vuelta para el usuario del equipo de teletexto.

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